When will I receive my parcel?
MyPup has arrangements with parcel companies in order to receive parcels as early in the morning as possible.
Parcels that have been delivered to the MyPup distribution center before 13:00 will be delivered that same afternoon. You will receive a message as soon as it has been delivered to your Pick Up Point. If your parcel has been delivered after this time, it will be delivered to your Pick Up Point the following day.
Note: MyPup currently does not deliver parcels on Sunday and not on Saturday and Sunday in The United Kingdom and Ireland.